The Common Local. Bear in mind he hadn’t outright refused to do anything. Retail employee?. Non-hotel front desk stories welcome, so long as the tale involves a front desk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Apparently FDM had a shift, NA came in 10 minutes late. A very disturbing “tale”. I'm a front desk agent not a housekeeper. AI_YA • 7 yr. Everything here whispers calmness and tranquility: the decoration, the music, the owners. Nobody reads the signs. For whatever reason, our management decided to hire an 18 year old kid who was fresh out of high school to work the night audit shift from 11 pm to 7 am. He told the desk manager what he saw and. Watch the videos you love from anywhere. 5 billion others. Patel" scam. official ·. As we were setting up, the parents were doing the 6yr & 8yr old (give or take) kids bedtime routine & the oldest expressed his. Retail employee?. An hour later, she's lying on the bed naked, and someone tries to open the door then leaves. Whatever, I go back to the front desk and pay it no more thought until my breakfast attendant. Welcome to Nub Auditor Rants. Witch I explained only managers can do. Some hotels make their 3-11 shifts call around to compare how full they are compared to their compset. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Some guests. Non-hotel front desk stories welcome, so long as the tale involves a. For a little context we are an extended stay Hotel so we. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I was so excited to attend this conference, and this would have been the. Both of the hotels that we work in, are 4-star hotels, mostly for business men or important people, such as delegates, famous people or high class people, so of course being professional and looking nice/pretty/organized is important. It should have stayed at the desk forcing their hand. Retail employee?. Manager payments are finite from my experience. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. Non-hotel front desk stories welcome, so long as the tale involves a front desk. First encounter happened at check in. • 1 yr. Jessica Vanel · Original audio. I’ve been at this location for a little over a year, and oh boy the stories I have. An hour later, she's lying on the bed naked, and someone tries to open the door then leaves. I had my bosses do that to me a couple times. I was working for R hode I sland by Parriott. But I'm super sick of those right now. Karen Karens 若 Follower story! Part 2 coming soon! #skit #hotel #talesfromthefrontdesk. And lastly, the line between good business and customer service is incredibly thin. Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality. They charge $600 per hour for their services which include “Cranial Restructuring,” Electroshock therapy, and the wife does “psychic talents”. God I understand that. So he knew it, but wasn’t originally telling me for some reason. It never occurred to the genius that the two hotels were owned by. JennFoogle • 4 days ago. I like him. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Time to tell everyone! Full skit is 'd to my FB page! #skit #hotel #talesfromthefrontdesk. By that point, brand support will probably be advising to restore the entire system from the backup and redo all the check-outs, and check -in's that happened since the prior night audit. Apparently after picking him up from the curb, they went back to the wedding, proceeded to continue being drunk idiots, got kicked out, and returned to my motel. It’s a Scandinavian name and I need help spelling those. In this episode, I will talk about low tier guests who feel they are entitled to whatever they want. I've been at this location for a little over a year, and oh boy the stories I have. Poldaran • 4 days ago. Strike 1: Call the guest, and apologize for disturbing them. "Jenkins, NOOO!!!" I heard myself shout as sniper fire cut down our new corporal. Called reception, reception came and gathered the suitcase and left. So this happened over 30 years ago and I love sharing my old hotel stories. I was flashed by a guest. For example, Bill Gates didn’t want paparazzi photographing his wedding on a private island from helicopters - so he chartered every available helicopter with the range to reach the island. $1000 fine, six months in jail. A few weeks ago I was informed by the front desk manager that the full time night auditor comes in late on purpose when I work. Apparently FDM had a shift, NA came in 10 minutes late. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Roll out the barrel, we've got the blues on the run! Zing boom tararrel, sing out a song of good cheer. For identity purposes I won't say what one of them is, but the first. " Me: "I'm sorry sir, I looked we don't have a package for you. For a change of pace, this story if from the front desk of a medical practice. For a clearer perspective, we have attached a file elaborating on the feedback and our resultant observations. Retail employee?. Handicap Parking. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. She laughs and covers her face. But I asked. Here it is! The skit to go along with the storytime, with a slight twist ending #customerservice #talesfromthefrontdesk #bridezilla #greenscreen #reels #fbreels #fy #fyp. Time to tell everyone! Full skit is 'd to my FB page! #skit #hotel #talesfromthefrontdesk. Yes to all of the above. That was nice, and hasn't happened in a while. Non-hotel front desk stories welcome, so long as the tale involves a. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. 3K views, 27 likes, 1 comments, 0 shares, Facebook Reels from Jessica Vanel: She let him sleep where?! Full skit 'd on my FB page! #hotel #skit #talesfromthefrontdesk. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. 🤦♀️ Follower story! #skit #hotel #talesfromthefrontdesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. A few weeks ago I was informed by the front desk manager that the full time night auditor comes in late on purpose when I work. Non-hotel front desk stories welcome, so long as the tale involves a front desk. You guys made me see we're not alone, and that the audacity of some people knows no bounds. “You have to insert it. Non-hotel front desk stories welcome, so long as the tale involves a front desk. If you don't know the scam, someone with a thick Indian accent calls the hotel and claims to be the owner, Mr. It wasn't credit card info either - it was just giving out occupancy numbers. Retail employee?. Room Features are usually set up as a class of Preference: Configuration>Profiles>Preferences>Preferences. View all 7 replies. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Since you knew what they were aiming for, you have to interrupt their game with yours to be successful. r/TalesFromTheFrontDesk: A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say. T”) played B. 2 days in I hate it already! Gone from being alone all night to having a night Manager and morning shift arrive ridiculously early. Written by a front desk clerk and inspired by real people and real events, this is a book that should not be overlooked by anyone seeking a good laugh. View all 7 replies. They’ll be passive aggressive about one thing and bending over backward for the next. A collection of humorous stories from Reddit's r/TalesFromTheFrontDesk subreddit, where front desk agents share their experiences with bizarre and annoying. With new management. Complaints after the stay that could have been fixed during it. It was a pretty quiet night, all my auditors know the type; almost suspiciously quiet, especially for a Saturday night. The next morning like 12 detectives and policemen arrive to the hotel looking for said guy and they arrest him on the spot for "theft", then in the evening one of our FD agents finds an article posted on the police's official FB account that they arrested a suspected murderer in less than 24 hours after the victim was unalived, naming the guest. Open app. Last week, on Tuesday evening, three guests ran to the desk and said there was a toddler running down the hallway, naked. Apparently after picking him up from the curb, they went back to the wedding, proceeded to continue being drunk idiots, got kicked out, and returned to my motel. Non-hotel front desk stories welcome, so long as the tale involves a front desk. As far as the asshole part, I too work for someone who makes their four day a week schedule look daunting while scheduling me to work 36 out of 48 hours this weekend. A few reminders. Lifetime Top Tier Rewards member with about a kajillion rewards. Finally, the compilation is here! Here are some of my favorite stories from the subreddit r/TalesFromTheFrontDesk, a place where hotel employees go to share their wild and wacky experiences. I had my bosses do that to me a couple times. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. 2- Every hotel has quiet hours, be aware of them, respect them. ThatsNoMoOnx • 2 yr. Retail employee?. So I am new to the hotel world. 18m ·. Retail employee?. The worst Christmas ever. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Handicap Parking. (He started the car, backed up then put it in park and died. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Yes, I’m Going To Make You Wait. Another follower story that was just too good to not make into a skit. You didn't understand the scam. If I could tell them I don't care if you're the president of the freaking United States. As Squirrel Tail mentioned, they might have been testing it, and throwing the scam link in because that's just how phishing campaigns work. Now's the time to roll the barrel, for the gang's all here. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the. He was annoyed that housekeeping had done a standard. Retail employee?. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. an email to corporate, a gift basket, and a personal thank you. Retail employee?. Apparently after picking him up from the curb, they went back to the wedding, proceeded to continue being drunk idiots, got kicked out, and returned to my motel. That's fraud. For identity purposes I won't say what one of them is, but the first. This is gonna be interesting. Currently, I can't roll due to a cashier that has been left open with a negative shift drop. Non-hotel front desk stories welcome, so long as the tale involves a front desk. One of my colleagues used to do NA. Woke up to a call from my on-call person at 4:43am. We are not a 4 star hotel. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Settle down with a beverage and nosh, it's a long one. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. To stop paying overtime is highly illegal. One has to wonder if these front desk agents are the biggest heroes of all these days especially if you look at this collection of tales from the front desk. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. She wanted a full refund on her stay (of 3 nights) because she couldn't use the handicap parking spots. I like him. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. ( just a rant) I (19f) work for a very small hotel. Retail employee?. A lot of times if hotels have heavy business travel, Kings are much easier to sell than queens. Jessica Vanel · Original audio. stories from the front desk of hotels/hostels/and others in the hospitality industry. Poldaran • 4 days ago. This actually puts it back into the early 90's. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". Lifetime Top Tier Rewards member with about a kajillion rewards. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. If used properly it will kill ecoli, viruses and other bacteria and is less damaging to lungs, plumbing than bleach. Now, a colleague of mine (from the same college) wanted to work at our hotel as-well, at the reception or as a. Me & my 22yr old son are eve HK's at a 5 star boutique & we got a call to set up a sofabed 15min before our shift ended & the family was highly apologetic for calling late. So you won't make a reservation for me. Non-hotel front desk stories welcome, so long as the tale involves a front desk. He also kept awkwardly smiling at me. Checked into her hotel room at a decent 4 star hotel chain. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. We had larger rooms available, if he had let us know we could have moved them. Retail employee?. This group is private and only visible to members who can see who's in the group and what they post. Non-hotel front desk stories welcome, so long as the tale involves a front desk. I grew up in this business and never have I met a crazier bunch. She’s asks for my name I tell her twice because you can’t understand me while I’m crying. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The hotel I work at has awful management. 12 words in my head for any amount of BTC that I can use however I damn please. Go to TalesFromTheFrontDesk r/TalesFromTheFrontDesk. No Coffee For You! Hello everybody! This is the first time I am writing in this thread, it is not a big outrageous tale but still, I thought it would be cool to share it here. I like him. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet. Now's the time to roll the barrel, for the gang's all here. Not surprised since these 3rd party apps did their best to make the check in time. Retail employee?. Once all the room features are created, they can be added to individual room configuration here: Configuration>Reservations>Room Classifications>Rooms. First of all, and I will admit this one is a little legit, we have a lowest tier member. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Night Audit is 11-7 and they are always 5-15 min late. Open menu; View page history; View page source; Copy URL. I've been at this location for a little over a year, and oh boy the stories I have. Retail employee?. Non-hotel front desk stories welcome, so long as the tale involves a. This happened at a property I worked at and I thought it might interest some people. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Since you knew what they were aiming for, you have to interrupt their game with yours to be successful. The Groom Tale. r/TalesFromTheFrontDesk Wiki. I think it's to prevent people trying to steal from/damage vending machines. The Lysol laundry sanitizer requires a long soak of 17-18 minutes which is why it says to put in your softener dispenser. As Squirrel Tail mentioned, they might have been testing it, and throwing the scam link in because that's just how phishing campaigns work. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I'll call her Sue. How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. ThatsNoMoOnx • 2 yr. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Even in a small town, the stories never seem to end. Retail employee?. Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Jessica Vanel (@jessicavanel) on TikTok | 40. Rothriel • 8 yr. A friend of a friend, not so much. Non-hotel front desk stories welcome, so long as the tale involves a front desk. (He started the car, backed up then put it in park and died. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. The female guest was screaming at me. Retail employee?. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. He had been suspected of doing so since he started a few weeks before, probably to sleep. Non-hotel front desk stories welcome, so long as the tale involves a front desk. GrinninGremlin • I am an insufferable twat • 6 yr. Retail employee?. Rothriel • 8 yr. GrinninGremlin • I am an insufferable twat • 6 yr. r/TalesFromTheFrontDesk Wiki. No, you may not piss on our bar, Sir. 2 days in I hate it already! Gone from being alone all night to having a night Manager and morning shift arrive ridiculously early. He then says he ordered some laundry supplies or whatever that are about to be delivered but something is wrong with his card and the clerk has to pay money to pay for the. Top Posts From r/TalesFromTheFrontDesk on Reddit. r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/yeezys •. Funny guy, but incredibly dry, rarely laughed while telling a joke. I take it out of her hand and do it myself. They advise us the drunk idiot boyfriend is being charged with domestic assault for headbutting the mother of the groom. “You have to sign now. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. 12 words in my head for any amount of BTC that I can use however I damn please. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. It's a lot easier to say no when you're giving away your own money instead. Front Desk Manager Threatens me with a write-up, and she gets a lesson in management. For whatever reason, our management decided to hire an 18 year old kid who was fresh out of high school to work the night audit shift from 11 pm to 7 am. He was an elderly gentleman and was on his way to see his family. Since you knew what they were aiming for, you have to interrupt their game with yours to be successful. For more stories like this, here's one about a local Karen and Kevin at a motel. Called reception, reception came and gathered the suitcase and left. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I'm a front desk agent not a housekeeper. Like many businesses, we have the remnants from the pandemic sticking around in the form of cautionary signs, ample hand sanitizer, and plastic. Patel, who says he is one of the owners and there was an issue with a package coming via FedEx International. Handicap Parking. a FDM (runs the desk) a GSM (guest services manager, runs concierge and bellstaff/valets) a NAM (night audit manager) an AFOM (assistant FOM, gap filler) an AGSM (assistant GSM, same) two daytime FDS (front desk supervisors, senior GSRs and can act as MOD if needed) one NAS (night audit supervisor, senior NA and can act as NA MOD if needed. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I don’t know how long it was on for but the room was steamy and the guy on the exercise bike was like “has that been on the whole time it was annoying me”. " Me: "Again sir I'm sorry, but I did not call you, and we do not have your package. Non-hotel front desk stories welcome, so long as the tale involves a front desk. (He started the car, backed up then put it in park and died. sophia lomeli, genesis lopez naked
So, backstory: I was working in a smallish boutique hotel in a large major city in Australia as a bartender. . Talesfromthefrontdesk
" Me: "Again sir I'm sorry, but I did not call you, and we do not have your package. It never occurred to the genius that the two hotels were owned by. Unlock 46 exclusive posts. Inform them you've recieved complaints, and ask if everything's ok. Dw its all good lol. Retail employee?. If you don't know the scam, someone with a thick Indian accent calls the hotel and claims to be the owner, Mr. A collection of humorous stories from Reddit's r/TalesFromTheFrontDesk subreddit, where front desk agents share their experiences with bizarre and annoying. I was flashed by a guest. We mostly get business travelers that are just stopping by or doing work in the. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. She checks in and everything is fine, but apparently during a night shift I wasn't here, she checks. Time to tell everyone! Full skit is 'd to my FB page! #skit #hotel #talesfromthefrontdesk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. A tragic Decline. Retail employee?. The Common Local. Strike 1: Call the guest, and apologize for disturbing them. Once all the room features are created, they can be added to individual room configuration here: Configuration>Reservations>Room Classifications>Rooms. I'm a front desk agent not a housekeeper. At about 6:15 our blue collar workers show up and she proceeds to flirt with them for 15 to 20 minutes which to be honest is her everyday routine. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Me & my 22yr old son are eve HK's at a 5 star boutique & we got a call to set up a sofabed 15min before our shift ended & the family was highly apologetic for calling late. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. So, about 2 weeks ago, I was traveling a couple hours away from home to attend a conference in a field I do consulting in. One staying on Friday night, and one staying on Saturday night. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Went up to get room, and noticed a suitcase in the closest. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Go to TalesFromTheFrontDesk r/TalesFromTheFrontDesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. JennFoogle • 4 days ago. So Kate came in at 5am to find herself alone. a guest complaining about their room being too small last summer. As we were setting up, the parents were doing the 6yr & 8yr old (give or take) kids bedtime routine & the oldest expressed his. Of course, the asshaole you dealt with couldn’t solve his problem with money. One of my colleagues used to do NA. Non-hotel front desk stories welcome, so long as the tale involves a front desk. So, backstory: I was working in a smallish boutique hotel in a large major city in Australia as a bartender. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. The next morning like 12 detectives and policemen arrive to the hotel looking for said guy and they arrest him on the spot for "theft", then in the evening one of our FD agents finds an article posted on the police's official FB account that they arrested a suspected murderer in less than 24 hours after the victim was unalived, naming the guest. Retail employee?. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. She gives me her name and it's not on the reservation list. YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or. We have 2 things that get asked ca 30-50 times each per day (sadly, a pretty realistic guess). Join this group to share, vent, laugh and network with other front desk staff and guests. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Also very serious most of the time. I was in the bathroom and hear a knock on the door, so within maybe a minute I exit and look around to find no one. It’s a Scandinavian name and I need help spelling those. Communicate with the front desk when/if you want your room cleaned. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I was yelled at for about 15 minutes this morning because a guest reserved a handicap room and the handicap spots were full, get this. The GM says to not let anyone check in for the day before 7am, and even then I still charge them an early check in fee of $15. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Now, a colleague of mine (from the same college) wanted to work at our hotel as-well, at the reception or as a. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Retail employee?. Non-hotel front desk stories welcome, so long as the tale involves a front desk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. She apparently made her way to the desk and requested the shuttle to the airport. In the TV show “The A Team”, Lawrence Tero (stage name “Mr. Finally, the compilation is here! Here are some of my favorite stories from the subreddit r/TalesFromTheFrontDesk, a place where hotel employees go to share their wild and wacky. " Me: "Again sir I'm sorry, but I did not call you, and we do not have your package. I go and turn the knob and it turns off. Funny guy, but incredibly dry, rarely laughed while telling a joke. At the end of the. He then says he ordered some laundry supplies or whatever that are about to be delivered but something is wrong with his card and the clerk has to pay money to pay for the. Wow that cakes my night. Full video 'd on my FB page! #skit #hotel #talesfromthefrontdesk #frontdesklife. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Personal card on file is likely stolen. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?. Non-hotel front desk stories welcome, so long as the tale involves a front desk. One has to wonder if these front desk agents are the biggest heroes of all these days especially if you look at this collection of tales from the front desk. AND it's more profitable. So I get a call from a Mr. Non-hotel front desk stories welcome, so long as the tale involves a front desk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. 18m ·. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. He then says he ordered some laundry supplies or whatever that are about to be delivered but something is wrong with his card and the clerk has to pay money to pay for the. Retail employee?. Non-hotel front desk stories welcome, so long as the tale involves a front desk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. And lastly, the line between good business and customer service is incredibly thin. For example, Bill Gates didn’t want paparazzi photographing his wedding on a private island from helicopters - so he chartered every available helicopter with the range to reach the island. “You have to insert it. It should have stayed at the desk forcing their hand. Go to TalesFromTheFrontDesk r/TalesFromTheFrontDesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Go to TalesFromTheFrontDesk r/TalesFromTheFrontDesk. On sold out nights, its hotel policy to authorize credit cards for incoming reservations for one nights room an tax, which is the no. Venting about a vent. This community has a Recap now! 2023 is over. My coworkers make some pretty blatant mistakes like only collecting deposit and not room payment (for non-third-party-bookings -- this creates a chance that when we later try to collect payment from the card on file, it declines and we don't have a way to get the payment because the guest left already), or letting person A. Retail employee?. After working in a boutique Hotel for a year as Night Audit, I got above myself and thought I deserve more money so moved to a corporate chain. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. Non-hotel front desk stories welcome, so long as the tale involves a. Retail employee?. We mostly get business travelers that are just stopping by or doing work in the. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. We have 2 things that get asked ca 30-50 times each per day (sadly, a pretty realistic guess). Non-hotel front desk stories welcome, so long as the tale involves a front desk. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. You just insert it in the machine. Non-hotel front desk stories welcome, so long as the tale involves a front desk. For a change of pace, this story if from the front desk of a medical practice. Retail employee?. r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Let's talk about the group from Friday night first. "Bad" Ending Part 1 勞 Full video 'd on my FB page! #skit #hotel #talesfromthefrontdesk. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Strike 2: Contact the room, firmly but gently remind them you've recieved a second complaint. “What’s that mean?”. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Woke up to a call from my on-call person at 4:43am. Retail employee?. Jessica Vanel · Original audio. . wordscapes june 6 2023